Our Commitment to Privacy

Your privacy is important to us. We have provided this document to let you know how we collect, store, use, and protect your personal information. GarNet will continue to review this policy to ensure it remains current with changing laws, regulations, and technologies. In doing so, this policy may be updated at any time. Please check the Privacy Policy link on the bottom of our website frequently for changes. You can contact us at any time with questions about our Privacy Policy by emailing Gordon Simon at gsimon@garnet.ca.

The Information we Collect and What we Do with it

This policy applies to all information collected or submitted on this website, www.garnet.ca.

Users of this website are required to enter personal information to request assistance via our Support Page. This information is needed to respond to your inquiries.

The type of information requested is as follows:

  • Name
  • Email Address
  • Phone Number
Personal information is also required for our Domain Registration Service. This information is forwarded to the Canadian Internet Registration Authority (CIRA). Users also have the option of emailing or calling us to submit this information.

The type of information requested is as follows:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Legal Status (Citizen/Permanent Resident)
The Legal Status information is a CIRA requirement for domain registration.

GarNet may use this personal information to contact you, or provide services requested by you.

How we Protect and Store Personal Information

To prevent unauthorized access, maintain accuracy, and ensure correct use of information, we have put in place procedures to secure the information we collect online. Your information is stored within our secure, private, Canadian server network.

Cookies and Tracking

Our website does not use Cookies at this time.

Disclosure of Information

We do not disclose any personal information, other than in the ways described above, unless required by law or when we believe disclosure is necessary to protect our legal rights.

Changes to this Privacy Policy

When changes are made to this Privacy Policy, the updated version will be located here. Please check the ‘Last Modified’ date at the top of this document.

Access or Change your Personal Information

You can contact us anytime by phone or email to do any of the following:

  • inquire about the personal information that we collect online
  • access or correct factual errors in your personal information
  • contact us with Privacy questions or concerns
We will take steps to verify your identity before providing or making changes to your personal information.

How you can Contact Us with Privacy Questions

Contact Gordon Simon (Owner) directly with any Privacy Questions:

  • Phone: 1-604-512-6200 during working hours (9am-5pm PST)
  • Email: gsimon@garnet.ca (Subject: Privacy)